Asurion Insurance Fraud - Iphone replacement not made by Apple
I Received a Replacement iPhone that Apple confirmed was not made with Apple parts. Apple could not help me with the problems I had with the replacement phone that Asurion sent me because it had been refurbished with parts that Apple did not make.
I sent Asurion an original Apple product and received a fake iPhone. I am very dissatisfied with Asurion and I want people to know what they are getting when they purchase insurance from Asurion. When you call Asurion they give you the run around. Their customer service is terrible.
I paid $9.95 a month for three years and got a fake phone in return.
It is not worth it. Look for a better company.
Reason of review: Bad quality.
Monetary Loss: $320.
Preferred solution: Full refund.
Asurion Cons: You are better off with no insurance.
Location: Sayreville, New Jersey
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The same thing happened to me, unfortunately I didn’t find out til a year later when I took my phone IPhone 6 to get battery replacement and they said it was a fake iPhone and wouldn’t replace it. My Oringianl phone was purchased through Verizon.Pissed alsoJudi Haase
This is a fake company do not go if they provide you insurance through Asurion for iphone always make sure you have apple care.
This is great. I spent over an hour on the phone with the human dial tomes at Assurion and pray that the new 6s they are sending is a factory new, not a refurbished product. Then again it would be icing on the cake given the ability of them to demean those who choose to file claims.