Just bought my phone iphone8. I got the insurance for $11 a month.
That with a $149 deductible and signed a two year plan with Verizon. I just received a letter in the mail saying the new rate is $13 a month. I called Asurion and explain that we just agreed on this price and plan 2 months ago. The said this is the new price and I could cancel if I did like it.
I found that rude but kept trying to work it out. Make a long story short, I canceled my plan.
Very poor customer service. I will spend my money with people that are nice.
Product or Service Mentioned: Asurion Power Plus Protection Plan.
Reason of review: Pricing issue.