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1.0

I received my replacement phone. Forgot to return my old damaged phone.

My moms card was charged $300, so I called and a nice lady assisted me on how to return the damage phone to get her money back but she only got $200 back and now theyโ€™re saying they wonโ€™t refund her the remaining $100. This other rude *** lady gave me a bogus reference number and said they refunded an extra $300 to her bank and the bank has no records of it.

This company is trash and a scam and I plan on telling all of my friends and family to beware of this disgusting insurance company. My mom just said itโ€™s ok sheโ€™ll take the loss but Iโ€™m going to give her the remaining amount.

Reason of review: Return, Exchange or Cancellation Policy.

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