Asurion - A nightmare!!!
I received my replacement phone. Forgot to return my old damaged phone.
My moms card was charged $300, so I called and a nice lady assisted me on how to return the damage phone to get her money back but she only got $200 back and now theyโre saying they wonโt refund her the remaining $100. This other rude *** lady gave me a bogus reference number and said they refunded an extra $300 to her bank and the bank has no records of it.
This company is trash and a scam and I plan on telling all of my friends and family to beware of this disgusting insurance company. My mom just said itโs ok sheโll take the loss but Iโm going to give her the remaining amount.
Reason of review: Return, Exchange or Cancellation Policy.
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