Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

Update by user Oct 18, 2018

People you don’t have to be ignored in the age of social media post when done wrong

Original review posted by user Oct 18, 2018

I had 2 defective IPhone 7 after 2 refurbished replacements by Asurion (including $150 deductibles) I research and the 7 was defective from the begin so they made offer and they buy my 7 back I bought an 8 and they didn’t honor their offer they said I had to but a 7 and they deducted an additional deductible from the reimbursement check they said the offer they made me was just an example . Plus they say if I don’t return phone they will charge $700 yet say value is less when it comes to reimbursement pease help!

Product or Service Mentioned: Asurion Cell Phone Insurance.

Reason of review: Not as described.

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