Product: Asurion Claim Clear all filters (0 of 92 reviews match)
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I filed a claim for a cracked screen on one of my devices paid the $29 deductible and scheduled an appt for tonight between 5-7pm ET. No one showed up so I called. Worst customer service ever! Two agents disconnected the call and then when I finally got someone on the...
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Anonymous
Becky Duke

I had the same exact problem tonight! The tech never showed up. I called and they we're just like you can reschedule it. What if he don't show up again? I think they do that s...

1.0
Product
Asurion Claim
#1439276
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Asurion - When will i get my replacement phone

Call me about my claim
Product
Asurion Claim
#1437392
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The following is a record of your online chat. General Info Chat start time Fri, 21 Dec 2018 07:20:12 GMT GMT Chat end time Fri, 21 Dec 2018 07:35:04 GMT GMT Duration (actual chatting time) 00:14:52 Operator Ruby Chat Transcript Info: Thank you for choosing to chat...
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1.8
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Asurion Claim
#1429703
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Verizon sends me my bill every month. I pay Verizon. Verizon takes my money. Verizon should be held responsible for the services they sell. They sold me Asurion insurance. Asurion is a nightmare. The replacement phone they sent is a piece of garbage. Calling their...
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1.4
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Asurion Claim
#1425379
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Asurion - Damaged to couch not covered
Asurion - Damaged to couch not covered
Asurion - Damaged to couch not covered
Asurion - Damaged to couch not covered
I have been trying to get my couch repair the leather is peeling off and it said its covered but i send pictures still comes back denied. I call the customer service they said they would review it and it sounds like it should be covered..nope..i call the store i got it...
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1.0
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Asurion Claim
#1412343
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I bought a Mac book for my daughter and bought coverage through Walmart and Asurion was the company. Her screen cracked but computer worked fine. Called told to send in. They received said had to order parts. Nearly a month later no results no contact. I had to...
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1.0
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Asurion Claim
#1372137
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It has been going on 6 weeks and I cannot even get my computer back from Asurion. I have called at least 14 times over the past 6 weeks and I am still getting the runaround about where my computer is. The system went in for repairs on July 30, 2018 & today is...
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Anonymous
Scott 2

They have also had my laptop for 40 days now. Can't tell me where it is. I sent it in to get 3 keys fixed and they are telling me it's totaled. I either get my money back beca...

Product
Asurion Claim
#1359503
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I completed the claim online, attached the form to a padded envelope that I taped up and they said I didn’t send the right item. I called, the woman realized they had it wrong said I would get a call back in two days. No one called me so i called back after a week....
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POOPoo2016
POOPoo2016

Go to Costco, you will be satisfied, but dont abuse the return policy

Anonymous
Haha

Don't have to jump through hoops at best buy!!! Lmfao!

3.5
Product
Asurion Claim
#1359009
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I filed a claim I received my shipping label my device returned on August the 20th to your facility. On the 22nd of August I called to check the status of my claim was told that I would receive an email stating and status of my replacement. However now here it is the...
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3.3
Product
Asurion Claim
#1341142
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I not hear Nothing From Asurion!!!!
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Anonymous
lfc96796

I agree. They are dedicated to driving you stark raving mad! They have eroded my belief that the worldIt consists of good honest people! It's a plot to drive you crazy enough ...

1.0
Product
Asurion Claim
#1337419
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