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Absolutely the worst company to ever work with. They will rip you off, take your money and NOT provide the insurance they state they will.

I filed a claim and after paying for their service for 2 years they will not provide me a replacement phone. I spend several hours with their people on the phone. They PROMISE they'll call you back and never do. They are the absolute worse in customer service.

It's bad enough they rape you on the coverage, deductible and cost but their people need to remember that the customer is paying their wages. DO NOT get cell phone coverage through Asurion!

Product or Service Mentioned: Asurion Cell Phone Insurance.

Monetary Loss: $400.

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