Sayreville, New Jersey
Not resolved
1.0
Details
3 comments

I Received a Replacement iPhone that Apple confirmed was not made with Apple parts. Apple could not help me with the problems I had with the replacement phone that Asurion sent me because it had been refurbished with parts that Apple did not make.

I sent Asurion an original Apple product and received a fake iPhone. I am very dissatisfied with Asurion and I want people to know what they are getting when they purchase insurance from Asurion. When you call Asurion they give you the run around. Their customer service is terrible.

I paid $9.95 a month for three years and got a fake phone in return.

It is not worth it. Look for a better company.

Product or Service Mentioned: Asurion Replacement.

Reason of review: Bad quality.

Monetary Loss: $320.

Preferred solution: Full refund.

Asurion Cons: You are better off with no insurance.

  • Asurion Fake Replacements
Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Anonymous
#1498310

The same thing happened to me, unfortunately I didn’t find out til a year later when I took my phone IPhone 6 to get battery replacement and they said it was a fake iPhone and wouldn’t replace it. My Oringianl phone was purchased through Verizon.Pissed alsoJudi Haase

Anonymous
#1435465

This is a fake company do not go if they provide you insurance through Asurion for iphone always make sure you have apple care.

Anonymous
#1204994

This is great. I spent over an hour on the phone with the human dial tomes at Assurion and pray that the new 6s they are sending is a factory new, not a refurbished product. Then again it would be icing on the cake given the ability of them to demean those who choose to file claims.

Asurion Reviews

  1. 570 reviews
  2. 94 reviews
  3. 19 reviews
  4. 9 reviews
  5. 8 reviews
Asurion reviews