Asurion Refrigerator Warranty Reviews and Complaints
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First, Asurion customer representatives are trained to give false promises and to be super rude with clients. I purchased my LG refrigerator from JCPenny along with 5 year Asurion warranty. Recently I had an issue with it. I made over 10 calls with Asurion and I ended...
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Review
Product
Asurion Refrigerator Warranty
Reason of review
Bad quality
We have called this company 5 times to repair the same problem: water and ice are not properly dispensing through the door of our side-by-side refrigerator. They have replaced 5 parts but, because they have not replaced the same part 3 times, it does not qualify for...
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Review
Product
Asurion Refrigerator Warranty
Pros
- Availability of a supervisor
- Front line people tried to be helpful
Cons
- All i get is excuses
- Supervisors doublespeak
Reason of review
Poor customer service
Loss
$1200
Preferred solution
Full refund
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You might as well take your money and tear it into little bitty pieces and throw it into the wind because that's just about how much service you're going to get from them. Just as much a waste of your money