Torrance, California
Not resolved
1 comment

Asurion just conned me out of 2 years of insurance and another $200 to replace a damaged phone. What I got was a worse phone with a charger connection that doesn't work with the provided chargers and a defective battery.

When I called to try and remedy these issues they say they can't verify the phone (they sold me) because I'm talking from that phone. IT'S MY ONLY PHONE!! And what difference does it make?

They have a record that shows they replaced the phone with the number I'm calling from....and the Verizon store verified the battery is warped. As soon as possible i am going to cancel Verizon because I never want to deal with Asurion again!!!

Product or Service Mentioned: Asurion Replacement.

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Anonymous
#885990

I ordered a replacement phone because my smart was damaged and they sent me a flip phone. They are very rude and I will be canceled att as soon as possible . I will not recommend att ever

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