I pay tmobile 200 dollar a month, plus 10 dollars each month for insurance. every month they are quick to take the money from my account without missing a beat. It happen to be that i lost my BB. and i didnt stress because i THOUGHT i was covered, since i pay each month, that would be the logic. i call tmobile, who tells me to work with a third party comp. asurion, but i like to call em ***-sure-they are!
right of the back i was pissed because when i signed the contract it was with tmbile not asurion. every month tmobile charge me not asurion, so y the *** would i have to deal with asurion.
any ways i need my cell really bad so i called asurion, who promised you that the process is easy..... total ***! they told me the bb is backedordered and should get to me in 2 day. *** once again.
its been 10 days and the BB is still backordered! Im currently on a waiting list!! i told them that when its time pay the bill i will but their *** on a waiting list, see how it feels. everyday i called to get the status of my replacement and everyday it was backordered! i simply told them WTF is so hard on calling the *** warehoue and ordering a million cells! any ways to be honest, the worst mistake cell comp. did was partnering up wth asurion. Just because asurion sucks and tmobile did nothing to solve my problem i will no longer continue service with tmobile.
im so sick of the *** companies, that nickel and dime you everymonth, but cant take care of issues.
so my conclusion is ***-urion SUCK
Monetary Loss: $600.