Houston, Texas
22.9K views
Not resolved
121 comments

"ASURION WIRELESS INS 8666672535 TN $99.00"

I also have this charge on my account/debit card. My bank instructed me to contact the merchant directly at 866-667-2535 and request that they cancel the transaction before it's authorized. So I called the merchant--apparently this merchant is affiliated with those idiots at Verizon, with whom I do NOT have a mobile phone. I was told that this amount represents a deductible when a claim is filed on a mobile device. The merchant asked for my card number to verify, which I declined to provide.

I've called my bank to report the card stolen and to file a fraud dispute/claim.

Product or Service Mentioned: Asurion Claim.

Monetary Loss: $99.

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Anonymous
#1761086

Had to leave my phone at work for my screen to be fixed unknown tech comes fixes phone also helps himself to 306.86 through NFC google pay...unfortunately for him he was caught on work camera with phone in hand when the last used time stamp...asurions response is put me on hold for as long as possible to tell me everyone in this department is gone..see you in court mf's...

Aniyah
#1752975

Same here being charged $199 for nothing... Verizon said they had no notes of any charges but Asurion had to of obtained my credit card information from Verizon. Citibank will remove the charge but what a hassle.

Anonymous
#1733454

Got a $199.00 charge that conveniently disappeared when I called my card company. Apparently it's a "rare occurrence" where someone gets charged by accident. Now I have a line with Verizon but not on this card that I got charged so I find it very odd that it would immediately disappear once the representative took a look at my account and said that it was there but wasn't there as it was possibly getting canceled.

Anonymous
#1721982

This company is worthless. I was charged 199$ fraudulently and proceeded to inform chase which they reimbursed me as well as canceled my card.

I called these phone monkeys working at the call center and politely informed them that I was a victim of a scam(as were they), then they proceeded to tell me they were going to transfer me which then they hung up. On the third call I asked for a manager which I was given a chance to speak to, she gave me the run around and then I kindly told her to go *** herself and enjoy making 15$ an hour for the rest of her life. How are these *** still in business with this kind of customer support.

I never in my life have ever had a bad of an experience talking to customer support in my life. I feel bad for anyone else who loses brain cells experiencing what I had to go through today.

Anonymous
#1721633

Same here. I was charged $199 by "Asurion Wireless Ins866" .

I never even heard of the company before and I don't have a mobile phone account with a cellular provider. Guess I'll be heading over to the BBB site now because this seems to be a big problem.

Anonymous
#1695045

I HAVE BEEN A LONGTIME VERIZON CUSTOMER, PAID INSURANCE OVER 10 YEARS. i LOST MY PHONE BEING A DISABLED VET. I RAN CLAIM CHARGE WAS $149.00 FOR A OLD S7 I SEEN ON EBAY FOR $55.00 NICE TO KNOW HOW THEY TREAT A DISABLED VET WITH ONE LEG.

Anonymous
#1717147
@Anonymous

Azurion plays this game with all Verizon customers

Maximilien
#1687647

Same thing happened to me. $199 charged

Anonymous
#1685943

Same thing happened to me today! I had two pending charges for 199.00 each.

Luckily my bank handled it swiftly. I use this card everywhere so have no way to narrow down where the problem may have happened.

Anonymous
#1685763

I also just had to dispute a 199.00 dollar charge. Never heard of these people until the unauthorized charge appeared I do rarely use the card that was charged so at least I can say it may have been hacked by one of three places, although with so many reports of this I wonder if something else is going on.

Anonymous
#1683004

I found a fraudulent $199.00 charge from Asurion Wireless Insurance while I travelling outside the USA. Had to call collect credit card issuer to cancel my compromised card. It was a pint in the butt to go through the cancellation process.

Anonymous
#1680378

Disgusting to see there are so many complaints about this company randomly taking money from people who have no affiliation. This happened to me yesterday as well.

They took $149; I had to cancel my card and dispute the charge as fraud. I move to a new apartment tomorrow and was stressing so incredibly hard about how I'm going to pay my rent/bills/groceries until I receive my new card.

I have it halfway figured out, but I'm so angry that they got me at the worst time. How are they still in business??

Anonymous
#1674605

I have a charge of 149.00 dollars on my account for today. Thanks to your company my grocery money is no longer there.

I'm a single mother that lives paycheck to paycheck in this economy. I'm tired of people sitting on their butt stealing money from hard earned people.

Now I have to go with out and change my information. This is a waste of time and trying to get through is ridiculous.

Mell
#1665173

25/03/2019 My debit card in the UK was charged with $199USD from this company! What the *** is going on - do they not do identity checks? Obviously only care about getting the money, not where it's coming from!

Anonymous
#1663752

was charged $199.00 to my credit card dated 2/22/2019 i do not have a Horizon, no do i do business with them where did they get my credit card information??? canceling card

Anonymous
#1661041

I as well had a charge of $244 on my debit card. I am not affiliated with this company nor have I ever heard of them.

My account has been blocked and I’m pressing charges in whomever got my information.

I am livid. They not only stole from me, they stole from my children as well.

Anonymous
#1660867

Same Here!! I have a a charge of 89.00 to my account from this company which I have never hear before!

This is incredible, I'm from Spain and I'm trying to contact them.

Does anybody knows any email or something? I only want my money back!!!!

Anonymous
#1657495

I discovered a charge on my debit card for Asurion Wireless Insurance. I had to google them to even figure out who they are.

Verizon affiliates. I do no business with Verizon and have not ever. I do not have any insurance on my devices and have no idea how this company got a hold of my debit card information.

I am disputing the charge in the amount of $175 and had to shut down my account and am awaiting a new debit card. This company appears to be connected to many fraudulent charges from the looks of it.

Anonymous
#1653500

I just received a call from my credit unions fraud department that this company tried to put a $400 charge through on my Debit card. I also have no affiliation with Verizon at this time.

They closed down my card and now I will need to go through the hassle of getting a new one.

Grateful that I am not out any money. Someone also tried to sneak through a $1.21 charge from Volvo.

Anonymous
#1593426

I also was charged $199.00 by this company asurion today 11/6/2018.Fraudulent charges on my account. I have contacted my bank & cancelled my card.I don't even have a Verizon account at all.

Thank god I have b of a will credit my account back.

But the whole hassle of getting a new card & waiting for it etc. ,etc....

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