Raleigh, North Carolina
Not resolved

I received my "new" phone after an insurance claim and the battery will not last 8 hrs. The previous phone I had would last 18 hrs without a charge.

The replacement i received via asurion will only last 6- 8 hrs max without a charge. Asurion is horrible! i have dealt with them after the claim and they were of no help with the lack of battery life. they are horrible!

I wish that verizon would cancel them as their insurance provider. they have the worst customer service ever.

can't believe i paid 100 dollars for the deductible and have a phone that will not even stay charged.

Product or Service Mentioned: Asurion Cell Phone Insurance.

Monetary Loss: $100.

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