My phone got stolen and I was really happy with how quick they sent me out a gently used phoned.... Than the problems started happening my phone would shut off and the screen would freeze and one day it just stopped working it wouldn't connect to my cell provider.
I called sure enough the phone I had was totally defective. I was sent a new one and I sent out the old one back and month in a half later they billed me 350 dollars which they illegally took out of my bank account without my authorizing the charge.
I don't know what happened to the old phone but I am not paying for lost mail.
They will try to *** if they can beware
Product or Service Mentioned: Asurion Cell Phone Insurance.
Monetary Loss: $519.