Not resolved
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
1 comment

BEWARE THIS IS A SCAM!…

DO NOT BE FOOLED BY A COMPANY THAT TOOK DOWN THEiR GOOGLE REVIEWS!!!! We bought $900 galaxy notes brand new!

As soon as we needed to use or warranty they raise the deductible and extra $125. And then sent a refurbished phone that doesn't NOT come on. Their customer service is horrible. They told us the best they can do (instead of sending us a brand new working phone, like we intially paid for) is for us to go buy the $900 phone again and wait for a reimbursement however they won't provide that in writing!!!

PLEASE BEWARE! THIS IS A SCAM!!!!

Product or Service Mentioned: Asurion Cell Phone Replacement.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1625467

All these big companies like Verizon, Walmart, Sprint, AT&T are having their reputations ruined by doing business with Asurion. They need to group together and confront Asurion about how they treat THEIR consumers.

If things don't change, people need to stop doing business until they step up and demand change. It's horrible that they get away with treating consumers like this.

You May Also Like