I pay my phone insurance every month and when I wanted to file a claim, I was told I would have to fill out documentation and have to wait for a REVIEW to see if I qualify
I don't remember having to qualify to make a payment every month
And then they could not tell me what the deductible would be. Are they just going to make up a number and expect me to pay it? I even had a CSR from the cell company on the 3 way conversation and he could not believe the treat I had gotten.
15 days and still no phone!!!!
Product or Service Mentioned: Asurion Replacement.
Reason of review: Poor customer service.
Monetary Loss: $900.
Preferred solution: Full refund.