I have been trying to get my couch repair the leather is peeling off and it said its covered but i send pictures still comes back denied. I call the customer service they said they would review it and it sounds like it should be covered..nope..i call the store i got it from the girl in that department..didnt even know the name of the lady that sell the protection plan. ..so know i guess maybe the BBB can help me ..
Product or Service Mentioned: Asurion Claim.
Reason of review: Warranty issue.