Don't buy protection from Asurion
I do not recommend anyone getting the protection plan. It's a big waste of money and time.
They contract local repairmen who are shady. They made my wife sign the contract saying the refrigerator was fixed so they could get paid, when in reality they refused to even look at the refrigerator. After calling customer service, they tried to assign another shady business that had multiple reviews of fraudulent activity. I refused to use them and they are saying there is no one else.
Can't even start a lemon policy because technically it hasn't failed after a repair, because no one wants to do the repair! This is a Samsung refrigerator btw.
I don't recommend them either. Problems after a year.
Reason of review: Not as described/ advertised.
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I am having the same problem. Two compressors went out within a couple of weeks.
Now no one will touch them and Asurion won't replace the fridge even under the warranty. One repair company told me they replaced the compressor only to find out later that they just basically duct taped the thing together and kept the new boxed compressor for use on another job.
Total rip off. Asurion needs to be accountable but how???
They are driving me crazy.