I had HTC EVO 4G and broke it. I called asurion and they send me the HTC EVO 3D and I figure 'awesome upgrade'.
The phone comes to me with the rim around the screen coming off and many more issues. I call them and explain my trepidation and they say " we can replace it but you need to pay another deductable of $100". Now anger has turned to rage. I say fine what ever I have no cohoice.
They send me another busted phone and they make me pay again. I am in a law suit with them now