Everytime i file a claim in the past 2-3 years Asurion sends me a broken phone Buy your next phone from Best Buy and get Geek Squad Prorection tgeres NO deductable and they even give you a loaner device while waiting for your phone wich shouldnt take long to get back. Oh and WATER DAMAGE IS COVERD !!
Asurion wont help you no matter what so cut your losses and get rid of that bs service.they even sent me a phone attatched to someone elses account ! They have never helpd and if it wernt for sprint refunding me they would keep my 100$ as well