699 views
New Reviewer
Resolved
3 comments
Updated by user Nov 13, 2017

egiftcard arrived

Original review posted by user Nov 11, 2017

I have been trying to get a e gift card since filing a claim on Oct.30,2017. I was told it would be sent to my email address within 72 hours but it didn't come so I called them and was told it would be resent and I would have it within 72 hours so I waited another 72 hours and I still didn't get it so I called them again and was told to check my spam box, really do they think I hadn't done that every hour for 11 days?

Now they have told me it will be resent again and wait another 72 hours! I will never purchase another protection plan from them on a item I purchased at Walmart.com I think 11 days is more than enough time to send it by email.

Reason of review: Problems with payment.

Monetary Loss: $161.

Preferred solution: Full refund.

Asurion Cons: Delay tactics.

Location: 140 Cypress Station Dr # 300, Houston, TX 77090, USA

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

The same happened with me I even showed them my donated receipt and proof They sent me email for egift card And it is not working They r just making fool We should take some action

Guest

Same here. Been waiting since October too, and Still have yet to receive my reimbursement to this day.

Guest

The same thing happened to me!! So annoying!

Asurion Reviews

  1. 1112 reviews
  2. 186 reviews
  3. 53 reviews
  4. 30 reviews
  5. 51 reviews
Asurion reviews