Update by user Nov 13, 2017
Original review posted by user Nov 11, 2017
I have been trying to get a e gift card since filing a claim on Oct.30,2017.I was told it would be sent to my email address within 72 hours but it didn't come so I called them and was told it would be resent and I would have it within 72 hours so I waited another 72 hours and I still didn't get it so I called them again and was told to check my spam box, really do they think I hadn't done that every hour for 11 days?
Now they have told me it will be resent again and wait another 72 hours!I will never purchase another protection plan from them on a item I purchased at Walmart.com I think 11 days is more than enough time to send it by email.
Review about: Asurion Gift Card.
Reason of review: Problems with payment.
Monetary Loss: $161.
Preferred solution: Full refund.
I didn't like: Delay tactics.