Update by user Nov 13, 2017
Original review posted by user Nov 11, 2017
I have been trying to get a e gift card since filing a claim on Oct.30,2017. I was told it would be sent to my email address within 72 hours but it didn't come so I called them and was told it would be resent and I would have it within 72 hours so I waited another 72 hours and I still didn't get it so I called them again and was told to check my spam box, really do they think I hadn't done that every hour for 11 days?
Now they have told me it will be resent again and wait another 72 hours! I will never purchase another protection plan from them on a item I purchased at Walmart.com I think 11 days is more than enough time to send it by email.
Product or Service Mentioned: Asurion Gift Card.
Reason of review: Problems with payment.
Monetary Loss: $161.
Preferred solution: Full refund.
I didn't like: Delay tactics.