State: Florida City: Orlando Product: Asurion Cell Phone Claim Clear all filters (2 of 136 reviews match)
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Every month i pay Asurion for my insurance policy through cricket for the 3 years. I finally go to make a claim in the beginning of november of 2018. Spoke to several different agents about the same issue. First time I spoke to an agent letting them know i need to...
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1 comment
Anonymous
#1625461

There needs to be a way to hold Asurion accountable for how they treat consumers. When we sign-on with these wireless companies, we're assuming they only do business with reputable companies.

I have had SEVERAL nightmare situations with Asurion over the years. I finally found the solution of only getting my phones from Apple directly.

If something is wrong, I walk into Apple and it's resolved in no time at all. No problems.

Review
#1441266 Review #1441266 is a subjective opinion of poster.
Service
Asurion Cell Phone Claim
Reason of review
Refund
Loss
$750
Preferred solution
Full refund plus compensation for my time wasted

Asurion in Orlando, Florida - Deals

Filing a claim for a device and complaining that they got a refurbished device is natural. but not understanding what kind of terms you are agreeing with in the first place is such a wacky thing to do. better read on the T&C's first to better understand what kind of deal you are getting. I've had no problems with Asurion because I read the T&C's first before I agree on a deal. at least I know what to expect. Don't be dumb. take time to read. Also, try to make a research before you do something. It doesn't hurt to check on information so that you will not look dumb and ignorant on something that you agreed in the first place. Waste of time is an understatement because why the heck would you file a claim in the first place if you think its a waste of time? We all are busy, that's true. and it'll be wiser to spend time if you know what's in store for you.
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Review
#1127303 Review #1127303 is a subjective opinion of poster.
Service
Asurion Cell Phone Claim
Reason of review
I was dumb enough not to read

Contact Asurion Customer Service

Website:
www.asurion.com
Mailing Address:
648 Grassmere Park
Nashville, Tennessee 37211
United States
Phone:
(888) 881-2622
All Asurion Contacts

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