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1.0

After changing the screen, the iphone worked for only 2 weeks and then, the screen went black. Called the insurance company for repair or exchange.

They said they will ship me one tomorrow but I have to first turn off the -Find my Iphone - and remove it from itune. In a normal circumstances that would be fine. It will be just a few clicks. But, it would be impossible if the screen that you fixed 2 weeks a go is black!!!!!!!!

I needed a phone so I had to BUY another phone to make the calls I need and to access the profile to turn off the broken phone with the help of the apple store tech support. A day later, after calling many them 6 times, wasting 2 days of my life, and spending $1100 on a new phone, they are sending me a replacement phone that is worthless to me.

I got an Apple Care insurance with my new phone. At least, if anything happen with this phone, I can take it to the apple store rather then calling Assurian many times and getting a phone via mail.

Location: Atlanta, Georgia

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