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Today is June 23, 2017. I've been without a refrigerator since May 8.

They keep sending different repair companies out here because they don't like the report of "it cannot be fixed." Meanwhile, I am living out of a small cooler and paying $6/day for 2 bags of ice to keep it going. That's $180/month. Get this...they even sent out a tech that did not speak English so I could not even tell him what the problem was. He left and didn't return.

He had a compressor and touch pad sent to me and did not return.

So, what am I supposed to do with this? Still sitting in a box on the floor.

Product or Service Mentioned: Refrigerator Repair.

Reason of review: Poor customer service.

Monetary Loss: $1800.

Preferred solution: Full refund.

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TenseGiantSchnauzer
#1495825

Wow... our LG refrigerator died on May 9.

We are sitting here with no fridge on June 7.A little google searching reveals that there are so many of us in the same boat. It looks like hundreds easy.Has anyone found a way to get them to do something? It really seems like a deceptive pattern of abuse.Our Case Manager is Ebony Woods in the Nashville area and I could not imagine a less helpful person.

Look her up. Her claim to helping us it that she returns our calls 1-2 times per week.

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