New Reviewer
0 comments
1.1

My phone was stolen 2000 miles from home. No problem just go to Verizon to work on it.

Bwahahaha. 80 dollars in cab fare, 2 hours at the store, 40 minutes on hold before the phone is picked ( 12-15 minute hold my butt). 30 more dollars at the hotel to fill out forms, fax, and copy. Assured my phone would arrive the next day.

Great! Not one person I spoke with, not one paper I reading its entirety, indicated how or if I should pay the deductible. Nothing, no one, and nowhere is it on your forms. When I called them I was informed I was confused.

Obviously you need a copay. Listen, I would have paid it when I sent everything in, but you neglected to inform me. Then act like I should have referred to my claim information on page 15 of the pamphlet.

Sorry my file cabinet is at home. Don't worry, I am trying to let everyone know how asurion attempts to get out of replacing your items by requiring, a fax machine, printer, device that you don't have anymore, unlimited time along with a law degree.

User's recommendation: Be careful if purchasing.

Monetary Loss: $100.

Preferred solution: Apology.

Asurion Pros: Diont know.

Asurion Cons: Closing unfinished claims, Giving me the run around, Fraudulent, Delay tactics.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Asurion Reviews

  1. 869 reviews
  2. 152 reviews
  3. 40 reviews
  4. 24 reviews
  5. 22 reviews
Asurion reviews