Got a new mower in july 2018 from tractor supply. Bought one year warranty for it DID NOT REALIZE IT WAS ASURION.
Mower broke have been lied to from them for 2 weeks on getting mower fixed. Ben a supervisor tried to tell us warranty will not take effect till 2020. When warranty from mower is done. Found out no it is in effect now.
Called back and it was no big deal he lied. Your mower will be done whenever . Talked to cub cadet they have no record of ANYONE on the warranty or shop calling them. Juat talked to asurion calling them out on all lie and they are like oh well Your mower should be done Friday.
Just called service starion to sharpen blade and to find out what time we can pick up tomorrow. Oh we cant fix till next week when we get part.
Wow lie after lieNot a way to do business. Sad they are ok with lying to customer
Product or Service Mentioned: Asurion Electronics Claim.
Reason of review: Order processing issue.