Not resolved

For non-working refrigerator from Home Depot, we purchased the Protection Plan through Asurion, and in a month now, it is nothing but the runaround, games, and their story changing each time I speak with them. And the repair service they sent out, really top notch, as the guy lost contact with Whirlpool and said he didn't have time to wait, would come back later.

Later he called me to give me their number and told me I needed to call them. Asurion is a total joke, do not make the mistake of buying the imaginary protection plan, it is not real, just more money out of your pocket, and they will give you the runaround and don't forget to count how many times the story changes.

Product or Service Mentioned: Asurion Protection Plan.

Reason of review: Not as described.

Company wrote 0 public responses to the review from Jul 09.
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