I paid $100 for the insurance up front sold through Verizon. my phone was stolen and Asurion had me pay another $199 for a replacement which I tried to get working and couldn't.
Took it to the Apple store and they said the reason the touch screen didn't work was because it wasn't an Apple part. I use it for my business and i could not answer call or texts that were coming in. I sent it back for a refund. A couple weeks later, I had not gotten a refund and had to call them to get it.
They are truly a rip off and I resent Verizon as well for bing in cahoots with this company. How can I support this claim with a photo?
A photo of the returned phone? Seriously.
Product or Service Mentioned: Asurion Cell Phone Replacement.
Reason of review: Return, Exchange or Cancellation Policy.