Asurion Reviews and Complaints
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Update by user Aug 10, 2019
So disappointed that it has taken so much time to get my phone back. If I had known it would take so long I could have prepared better, but I trusted the quick service of the company. I was wrong.
Original review posted by user Aug 10, 2019the screen on my phone broke and I figured since I am charged for the...
- Slowness of repair
- Ongoing games with shipping back my phone
Update by user May 29, 2019
Asurion contacted me upon seeing these negative reviews, not just anyone from a call center but from right here in the US. They took charge and reopened the claim. LG had no parts to fix a TV still being sold, one of their expensive models, it's a year old, so they...
- Will not stand behind warranty
- Wrong service procedures
- Not enough service centers
Stolen phone | Asurion review from Southfield, Michigan
Finish claim | Asurion review
Pissed to the max! | Asurion review
Service was fine. | Asurion review
- Customer service
- Defective device
- Refurbished device
- Not even the same device sent to me
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