My college student daughter left her phone LG OPTIMUS in class and when she returned she could not do the pattern. Called Asurion and they tried to offer me a downgrade LG expresssion.
I declined then they asked me to send all kinds of documents and i did 3 times. now they are processing the claim but it will cost me $199.00 deductible. When i got the insurance no one ever stated that u would basically pay for the phone again. i have been with at&t for about ten years.
Have always had insurance on the phone and never filed a claim. this company is a rip-off
Product or Service Mentioned: Asurion Cell Phone Insurance.
Monetary Loss: $200.