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Screen cracked. They said they I couldn't get it repaired locally ($30 deductible) because there were no parts available within 60 miles of my home.

A local shop had the part but Asurion would not allow them to do the repair. I could send it in for repair they said. However, I waited two days and then they said I couldn't do that either because "no parts available".

I had to replace the device for $150 according to them. The phone probably isn't worth $200....

words {{REDACTED}}

Review about: Asurion Cell Phone Insurance.

Reason of review: Pricing issue.

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