Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

This company only benefits the insurer. $11/month for coverage.

They charge a $150 deductible. They send you a refurbished phone. In my example, I lost a S6 worth about $280 - 300 on ebay. I paid $11/month for 18 months ($188).

Added to my deductible for a total of $337. I would have otherwise likely just bought an S8 if I didn't have this garbage "insurance". Never again will a I acquire coverage for such a quotidian product.

I feel Verizon bears some culpability for this company in that their representatives push you into these contracts knowing they do not work out in favor of the consumer. If Verizon weren't the dominant provider in my area, I would dump them too.

Product or Service Mentioned: Asurion Cell Phone Insurance.

Reason of review: Warranty issue.

Monetary Loss: $188.

Company wrote 0 private or public responses to the review from Sep 04, 2017.
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