State: Tennessee City: Smyrna Product: Asurion Cell Phone Claim Clear all filters (2 of 136 reviews match)
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1.8
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Update by user Dec 06, 2018

Got the new Battery and it is for an LG not a Samsung!!!!!!!

Original review posted by user Dec 05, 2018

I have paid monthly to these clowns for 7 years now and I have never had a bad experience until now. Lost my phone on 11/30/18 filed claim before 6 am got phone on 12/3/18 shipped new phone without a battery...
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2 comments
Anonymous
#1607673

Be more careful with your telephone. Or, do like me - I don't own one , the land line is more than adequate for my needs.

I don't need another expense or aggravation, and nobody has the right or privilege to pester me whenever THEY see fit. Nope.

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Review
#1415627 Review #1415627 is a subjective opinion of poster.
Service
Asurion Cell Phone Claim
Cons
  • Not having replacement phone equals loss of wages
  • 5 days still no phone
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Asurion in Smyrna, Tennessee - Fraud

Asurion Wireless Insurance charged my credit card $200 on 11/29/18. I don't even have Verizon. My Sprint phone is new and I've never used insurance. This is a fraudulent charge. Currently in dispute with the credit cards bank.
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Review
#1414076 Review #1414076 is a subjective opinion of poster.
Service
Asurion Cell Phone Claim
Reason of review
Fraud
Loss
$200

Contact Asurion Customer Service

Website:
www.asurion.com
Mailing Address:
648 Grassmere Park
Nashville, Tennessee 37211
United States
Phone:
(888) 881-2622
All Asurion Contacts

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