I had an iPhone X that I owned for a little over a year, in perfect condition. When I dropped it and broke the screen Asurion sent me a replacement device, good customer service and super fast shipping.
But I am now on my second replacement device because the first one they sent, the screen randomly stopped working, and now this one in less than 12 hours the camera doesn’t work at all. They should be upfront about the devices being refurbished because they promise you a phone that is at least in the same condition as yours, and that is not what I received.
Product or Service Mentioned: Asurion Cell Phone Replacement.
Reason of review: Damaged or defective.
Monetary Loss: $225.
Preferred solution: Price reduction.