Houston, Texas
Not resolved
1 comment

I noticed a charge from Asurion made on 9/22 and called the company number listed as 866-667-2535. They claimed they received my credit card information from my cell phone provider who authorized the charge for cell phone insurance. They suggested I dispute the charge with my credit card company or bank.

I followed up with a call to my cell phone provider to confirm if they authorized such transactions in this way and they denied doing so. They confirmed they do business with Asurion, but they do NOT authorize third party transactions to their customers. Also, the number they had on file was completely different than the 866 number on my credit card statement.

Definitely a fraudulent/unauthorized charge.

Product or Service Mentioned: Asurion Cell Phone Insurance.

Reason of review: fraud.

Monetary Loss: $199.

  • Fraudulent Cell Phone Insurance
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Unauthorized charge on one of my credit cards as well. 01/21/1901/21/19ASURIONWIRELESS INSUR 866-6672535 TN$-75.00 Just noticed charge, too late to deal with now but will in the morning

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