Not resolved

The customer service is horrible! I would ever recommend this company to anyone.

I filed a claim 4 days ago and I have send them the documents needed EIGHT times already!!!!! They will tell you that you have to wait 24 hours for somebody to call you and tell your claim is complete. I have been waiting 4 days and they say they haven't received my documents. Are you serious?

I faxed and upload the docs 8 times already.

Asurion tells customers to file an easy and fast claim but it is just a lie. It's very frustrating!

Monetary Loss: $500.

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